FAQ’s
Can I choose my delivery date?
We dispatch our orders on Mondays to Thursdays for delivery the following day before 12 noon by DPD. By default, we will dispatch your order on the next delivery slot (the same day if ordered before 8am Mon-Thurs) However if you want your order dispatched on a later date, then simply fill in the delivery comments section when ordering with your preferred delivery day (Tues-Fri) and we will dispatch your order the day before. Sorry but we are currently unable to offer deliveries Sat-Mon.
See our Home Delivery Information page for more delivery information.
Do I need to be home for delivery?
Our pasties are dispatched deep frozen so you will need to be in to receive them so that you can pop them into your freezer as soon as they arrive. DPD will send you an estimated delivery time on the morning of your delivery.
Can my order be sent to a different address as a gift?
Yes, absolutely! We think that our boxes of pasties. In our checkout you can add a separate name and address for delivery. If you would like us to pop a greeting in then just choses the greetings card option, write a message, and we will pass your message on in one of our newly designed greetings cards.
Do you sell all your products online?
We only sell frozen pasties online as these work well for posting. Our full range of delicious products can be sampled by visiting our shop in the heart of Padstow. For more information on what our shop has to offer please visit our Padstow Shop page.
Can I buy larger numbers of pasties or treats for my event or shop/restaurant?
Yes – We are able to offer delivery via DPD for larger quantities of frozen pasties for you to bake fresh, prior to your event. Our multi-buy offers in our online shop will allow you to order up to 60 pasties with next day delivery if ordered Mon to Thurs before midday. The more you buy, the better value each pasty becomes. If you require more than 60 then please contact us directly.
Sorry, we are only able to supply our bulk or event pasties frozen. We are unable to cater for large numbers of baked pasties for local events.
What if I can’t see what I want online?
If you have any questions or are looking for something specific, then please don’t hesitate to contact us direct at sales@thechoughbakery.co.uk and we will do our best to help.
Equally, if there is something you think we should be selling or pasty flavours you would like to see then we would always like to hear from you. We care about what our customers think and we rely on feedback to help shape our products for the future.