We aim for our pasties, traybakes and cream teas to arrive with you in the best possible condition. To enable us to do this to the best of our abilities we deliver Tuesdays to Fridays before 12 noon, orders placed by 12 noon on a Monday to Thursday will be delivered the following day. Any orders placed after the 12 noon deadline will be despatched the next day.

Bank Holidays do affect our delivery timescales as we are unable to despatch or deliver orders on these dates and orders will be sent as soon as possible. If you’ve placed an order close to a Bank Holiday please contact us for an exact delivery date.

There may be times where we need to adapt the dates we send orders out, we will contact you as soon as possible to ensure you are aware of any delays with your order.

Order Tracking: We provide our courier with any contact details provided so that they can contact you with tracking information.

Please, if you have any queries or issues with our delivery process please contact us using the email address: sales@thechoughbakery.co.uk and we will do our very best to ensure that your experience with us is a positive one.